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Return & Refund Policy


First Class Shipping is available in the contiguous lower 48 state.


Due to the nature of our product we do not offer exchanges or returns. If your box comes damaged or if you are not satisfied please email us at


If you are not happy with your purchase we offer a 100% refund (excluding shipping costs) policy within 30 days of purchase. 


Bippy is safe for most newer septic tanks. If your septic has had issues with 2 or 3-ply toilet paper in the past we do not recommend Bippy at this time. Although it breaks down rapidly, it is 3-ply and older tanks may have issues.